Returns & Exchanges |
Returns & Exchanges
Easy returns, free exchanges, and friendly support when something is not quite right.
Return to a Store
Living local? Bring returns from online orders* to your nearest Anthony's store.
*Please note: if you paid with PayPal or your order shipped to an out-of-state address, in-store returns may take up to 48 hours to process due to additional verification steps. Thank you for your patience!
OR
Return by Mail
We are happy to offer pre-paid shipping labels for all returns and exchanges.
How It Works
Request your label
Request a label for return or exchange via our online returns portal or by reaching out to our Customer Support team.Pack and ship your return item(s)
Pack your return and drop off at any post office or USPS drop box.Refund or exchange is processed
We'll take care of the rest and notify you via email once complete.
Mailing without our label?
Please fill out the return form enclosed in your original order and include in your return package. You may also print a return form here.
Anthony's Inc
E-Commerce Returns
4912 Georgia Avenue
West Palm Beach, FL 33405
Return Policy at a Glance
30-day policy
You have 30 days from when you receive your order to request a return label.
Tags attached
All items must have the original tags (and hygienic liners, if applicable) still attached.
Unworn and unwashed
All items being returned must be unworn, unwashed, and undamaged.
Final sale
Gift cards and items marked as Final Sale are not eligible for return or exchange.
Return fees
Returns will have a $4.95 return label fee deducted from the refunded amount. This fee is waived for exchanges.
Original method of payment
Refunds for online returns will be issued back to the original method of payment.
In-store purchases
Items purchased in-store must be returned or exchanged at one of our stores.
Need help with your return?
Our Customer Support team is available Monday to Friday, 9 AM - 4 PM EST.
1-800-324-1380 (press option 2 for the online department)
customerservice@anthonysfla.com
Contact Customer Support
View FAQs
Free shipping on Orders $75+
Free shipping to the continental U.S. on all orders over $75.
Customer service
We are available Monday to Friday 9 AM-4 PM EST to answer your questions.
Secure payment
We are PCI level 1 compliant for credit card processing ensuring the utmost security.
FREE EXCHANGES
Any time the size you order doesn't work out, we offer complimentary exchanges.