# Returns & Exchanges

Easy returns, free exchanges, and friendly support when something is not quite right.

## Return to a Store

Living local? Bring returns from online orders* to your nearest Anthony's store.

*Please note: if you paid with PayPal or your order shipped to an out-of-state address, in-store returns may take up to 48 hours to process due to additional verification steps. Thank you for your patience!

OR

## Return by Mail

We are happy to offer pre-paid shipping labels for all returns and exchanges.

[Get a Label](/content/a/returnzap/index.html)

## How It Works

1. **Request your label**  
   Request a label for return or exchange via our online returns portal or by reaching out to our Customer Support team.

2. **Pack and ship your return item(s)**  
   Pack your return and drop off at any post office or USPS drop box.

3. **Refund or exchange is processed**  
   We'll take care of the rest and notify you via email once complete.

## Mailing without our label?

Please fill out the return form enclosed in your original order and include in your return package. You may also print a return form here.

### Anthony's Inc  
E-Commerce Returns  
4912 Georgia Avenue  
West Palm Beach, FL 33405

[Download Form](https://cdn.shopify.com/s/files/1/0511/2793/files/Anthony_s_Return_Form_1.pdf?v=1679587618)

## Return Policy at a Glance

### 30-day policy  
You have 30 days from when you receive your order to request a return label.

### Tags attached  
All items must have the original tags (and hygienic liners, if applicable) still attached.

### Unworn and unwashed  
All items being returned must be unworn, unwashed, and undamaged.

### Final sale  
Gift cards and items marked as Final Sale are not eligible for return or exchange.

### Return fees  
Returns will have a $4.95 return label fee deducted from the refunded amount. This fee is waived for exchanges.

### Original method of payment  
Refunds for online returns will be issued back to the original method of payment.

### In-store purchases  
Items purchased in-store must be returned or exchanged at one of our stores.

## Need help with your return?

Our Customer Support team is available Monday to Friday, 9 AM - 4 PM EST.

1-800-324-1380 (press option 2 for the online department)  
[customerservice@anthonysfla.com](mailto:customerservice@anthonysfla.com)

[Contact Customer Support](/content/pages/customer-service/index.html)  
[View FAQs](/content/pages/faqs/index.html)

Free shipping on Orders $75+

Free shipping to the continental U.S. on all orders over $75.

Customer service

We are available Monday to Friday 9 AM-4 PM EST to answer your questions.

Secure payment

We are PCI level 1 compliant for credit card processing ensuring the utmost security.

FREE EXCHANGES

Any time the size you order doesn't work out, we offer complimentary exchanges.